Policies, Terms & Conditions

Health & Happiness

MEMBERSHIP TERMS AND CONDITIONS

I agree to abide by the rules of conduct, behavior, dress code, equipment usage and use of services that are displayed within this premise of Samidha Wellness Hub Pvt. Ltd.

I agree that the membership fees are not refundable and I agree and understand that non-usage of the services does not allow early termination of this agreement nor does it warrant a refund of any type. I also agree to understand that non-usage of the services does not affect any payment terms and conditions of this agreement and that Samidha Wellness is in no way responsible for my level of usage of the services and I understand that it is not the responsibility of Samidha Wellness to notify me of my non-usage.

I understand that I can place my membership on Time Hold with an additional fee of Rs 500/- I understand that Time Hold is for a minimum period of 2 weeks and a maximum of 3 months in each year and that each year commences on the anniversary of the joining date stated on the payment receipt.

If choose, I transfer membership to another person who will fulfill the minimum membership term as set out in this agreement with an additional fee of Rs 500/-.

Samidha Wellness may at their discretion block access to any Samidha Wellness services or terminate any membership agreement without notice for any non-compliance of this agreement or any behavior or action that they deem inappropriate.

Facilities and services can be changed without prior notice. Any such changes will not affect the terms of my membership agreement.

I understand members are not permitted to bring young children without intimation, nor are they permitted to leave children unattended in the area at any time and that Samidha Wellness accepts no responsibility for children either bought into the branch or left in the Branch by a parent or a guardian.

If my membership permits me to use other Samidha Wellness branch and my visits exceed 60% at another branch in any given month, my membership may be automatically transferred to that branch. In the event of this occurring understand that my membership fees may increase for the next term renewal without notice and that this transfer will not affect the terms of this agreement.

I fully understand I'm solely responsible for any damage that I may cause to Samidha Wellness its facilities, services, products, or equipment if such damage is caused by my willful act and/or negligence.

I am fully aware that all Samidha Wellness premise is equipped with Video Surveillance technology which is constantly recording for the security of the Branch and that the Video Surveillance can be remotely viewed at any time by the operator and/or security provider.

I agree and recognize that I have read the New Member Information document. I fully understand and agree to abide by all the terms & conditions, policies and instructions contained within.

I acknowledge that I am aware of the inherent risks of injury or ill health resulting from the use of the services and from participation in exercise generally in consideration of participation in activities within Samidha Wellness, I agree to release and indemnify the Franchisee of the Samidha Wellness and any company associated with Samidha Wellness. I agree to participate in all activities at my own risk and responsibility whether supervised or not by Staff. I agree to release and hold harmless the Franchisee of the Fitness Centre, Samidha Wellness and any associated parties from and against all actions, which may be bought by me or on behalf of my respect of any incident arising out of injury, loss, damage or death caused to me or my property in any way what so ever.

At Samidha Wellness we take your privacy seriously. We do not pass your information on to any other business. If you do not wish to receive an email, SMS, or mail correspondence from us regarding your membership, special offers, promotions or your health then please send us an email or letter confirming that you wish to unsubscribe from such methods of communication.

Samidha Wellness as well as its International Master Franchisees, Franchisees, subsidiaries, affiliates and associated companies (Samidha Wellness) shall not be held responsible for changes in the Government Bye-laws whether they are Local, Regional or National and as such are not liable for refunds if the Branch's Facilities, Services and Operating Hours are affected because of the same. Furthermore, a member shall not receive refunds partial or otherwise if they have signed up for membership during a Branch's pre-opening sale period and the Branch's opening has been delayed. As such, the term of the membership will begin from the day the Branch is officially opened. A member is not entitled to any Pro-rata refund of any unused Membership term that has been pre-paid for except where the cause for such termination is not attributable to them.

I fully understand and accept that open locker racks are provided for my use as an additional service and that Samidha Wellness is not responsible for any loss or damage to my property when using the Branch or the lockers, including my mobile phone, wallet, headphone, bag or other.

I understand that I am not permitted to change the music or volume of music in the Branch and that Samidha Wellness retains full control over this system which is managed remotely by its IT Team.

Services upgrade will be done within the 1st month of sign-up only & at the current price & not applicable with any other offer.

Building-allotted Parking is subject to availability, members are required to follow building as well as traffic rules for Parking. Samidha Wellness is not responsible for any damage or tow of your personal vehicle.

PERSONAL TRAINING TERMS AND CONDITIONS

Consult your physician or other health care professional before starting Personal Training sessions to determine if it is right for your needs. Do not start a Personal Training and/or nutrition program if your physician or health care provider advises against it.

The results, if any from Personal Training and/or nutrition programs may vary from person to person. Further, engaging in any Exercise, Fitness, Personal Training or Nutrition program involves risks of injury. If you choose to follow any of Samidha Wellness’s Personal Training programs or nutrition recommendations you acknowledge this and agree not to hold Samidha Wellness or any other persons associated with Samidha Wellness responsible for any injuries or damages you may incur.

We believe that for most people following our Personal Training programs and methods will lead to their desired results, all exercise programs depend on the individual. Results will be affected by the effort and commitment of the individual, however in some circumstances even where an individual follows our program they may not achieve the desired results. We, therefore provide no warranties of any kind, express or implied.

Any Personal Plan will have been prepared based on information provided by you. You are responsible for the accuracy of any information that you provide to us. You are responsible for informing us of any health issues or medical conditions when asking us to prepare a Personal Plan.

Personal Training is optional and its fees are over and above the Branch fees. Personal training sessions will be valid only till the Branch membership is valid. Member needs to renew his/her membership to avail rest of personal training session.

The personal training form must be filled out and signed by the member at the start of every session.

Member must inform 24 hours in advance if the session must be canceled or rescheduled.

Each personal training will last for 45 minutes even if the member arrives late the session will be finished at its stipulated time.

In case of the absence of your personal trainer, the member can request the manager to assign a stand-by trainer of the same level for a few sessions. These sessions will be counted as personal training sessions.

In case the personal trainer assigned to you leaves the job or is not able to attend your training, Samidha Wellness will assign you a new trainer of the same level for the remaining sessions.

There is no refund or transfer policy for personal training.